Privacy Policy


The terms of this policy form part of the Fotomerchant Terms & Conditions (Terms & Conditions).


(a) Unless expressly to the contrary in this policy, terms defined in the Terms & Conditions have the same meaning in this policy.
(b) This clause 2 defines certain terms used in this policy and further terms are defined elsewhere in this policy.
(c) òcollect‘ includes to hold or store following collection.
(d) òdisclose‘ may include to transfer.
(e) òPersonal Information‘ is information that we collect about you, being information from which your identity is apparent, or can reasonably be ascertained. Personal Information does not include your credit card details in complete form because we do not collect that information.
(f) òuse‘ may include to disclose or transfer.
(g) If you, the party to the Terms & Conditions, is an entity, such as a company, then in this policy òyou‘ means any natural person who supplies Personal Information to us in the course of operating the entity’s Fotomerchant account


3.1 Collection

We collect Personal Information when:

  • you provide it to us, such as when you complete information fields when becoming a Member; and
  • in relation to your IP address or cookies, when you access your Member Website or Fotomerchant.

3.2 Reasons for collection

(a) We collect only such Personal Information as we need to collect in order to operate Fotomerchant.
(b) Specifically, we collect Personal Information in order to:

  • identify you as a Member;
  • enter into contractual relations with you, such as under the Fotomerchant Terms & Conditions;
  • supply the Service to you;
  • enable you to operate a photography business via Fotomerchant;
  • assist us to improve Fotomerchant; and
  • comply with our obligations under law, such as anti-money laundering law.

(c) If you do not enable us to collect this Personal Information, then you will not be able to become a Member of Fotomerchant and we will not be able to supply the Service to you.

3.3 Collecting entity

The entity collecting Personal Information is Fotomerchant Pty Ltd (ACN 129 981 826).


(a) We use Personal Information to operate Fotomerchant, supply the Service to you and to send you communications about these matters, such as administrative notices.
(b) By entering into the Fotomerchant Terms & Conditions, you also consented to our using Personal Information to market our services to you, such as displaying targeted banners and notifying you of promotional offers. All our direct marketing communications will include an unsubscribe or other opt-out mechanism.
(c) We may also use Personal Information for compiling general information from which your identity would not be apparent or reasonably ascertainable ( òGeneral Information‘). General Information may include aggregated statistical information about Member and Customer attributes, interests and activities. We may use General Information to, among other things, better understand our Members needs and improve Fotomerchant.


5.1 Disclosure by us

(a) Generally speaking, we will disclose Personal Information only to:

  • photography laboratories, pursuant to Purchase Orders placed by your Customers; and
  • financial institutions supplying our credit card payment facilities.

(b) We will not disclose your Personal Information to any third party for direct marketing purposes.
(c) We may disclose your Personal Information for the following reasons ( òLegal Reasons‘):

  • it is necessary to our investigating you or reporting you to relevant third parties (including authorities) if we have reason to suspect you may be engaged in any unlawful activity;
  • it is reasonably necessary in the prevention, detection, investigation or prosecution of certain unlawful activity, including criminal activity;
  • it relates to the preparation or conduct of proceedings before a court or the implementation of a court order; or
  • it is required or authorized by or under law.

(d) We may disclose General Information to any person for any commercial purpose.

5.2 Disclosure by you

(a) When interacting with us, Customers of the general public via Fotomerchant, you may disclose Personal Information.
(b) You may control some aspects of the Personal Information you disclose under paragraph (a) by adjusting certain variables in your Member account settings.
(c) You take full legal and practical responsibility for Personal Information you disclose as contemplated by paragraph (a).

5.3 Transfer overseas

By entering into the Fotomerchant Terms & Conditions, you also consented to our transferring your Personal Information to a person or organization outside Australia for the purposes of supplying the Service to you and operating Fotomerchant. We may also transfer Personal Information outside Australia for Legal Reasons or similar reasons.


(a) You will be able to access Personal Information by logging into your Member account and clicking on the òedit’ link next to your name in the global navigation bar.
(b) Notwithstanding the above paragraphs of this clause 6, we may not grant you access to Personal Information:

  • if doing so would have an unreasonable impact on the privacy of other individuals;
  • if the request for access is frivolous or vexatious; or
  • for Legal Reasons or similar reasons.

(c) If we deny you access to Personal Information, we will provide reasons for our decision.


7.1 Integrity

(a) We will take reasonable steps to ensure that Personal Information is accurate, complete and up-to-date.
(b) If you demonstrate to us that Personal Information held by us is not accurate, complete and up-to-date, we will take reasonable steps to correct the information. If you claim that such information is not accurate, complete and up-to-date and we disagree, we will create and hold a note of your claim together with Personal Information.

7.2 Security

We will take reasonable steps to protect Personal Information from misuse, loss, unauthorized access, modification or disclosure.


(a) We will take reasonable steps to destroy, disable access to or permanently de-identify Personal Information if we no longer need it for any purpose for which we use or disclose the information under clauses 4 and 5.
(b) However, the technological attributes of information storage means that it is not reasonably possible to delete every last remnant of information we have collected.


9.1 Principles of interpretation of this policy

The principles of interpretation of the Terms & Conditions apply to this policy insofar as they are relevant.

9.2 Variation

(a) We may vary this policy at any time by amending the version of this document accessible by you on Fotomerchant.
(b) We will use reasonable endeavors to notify you of material variations made pursuant to clause paragraph (a).


If you wish to contact us about privacy on Fotomerchant, please email us at