2015 Christmas Direct Fulfillment Dates

The silly season is here. Yes, already! Here are the Direct Fulfillment dates you need to ensure that your customers receive their orders before the labs close their doors for the year. 


Please keep in mind that the courier and postal systems are under a lot of stress in the coming month, so consider promoting the “courier” shipping options to your customers. For the Australians, Australia Post is not the most reliable option so make sure you allow for up to 7 days for orders to be delivered.

Fotomerchant shut-down dates

Our office will be officially closed from Saturday 19th December 2014 until Monday 4th January 2015. We will still be checking support tickets during this period but will only respond to the most urgent issues that impact your business. We thank you in advance for the rest we’re all looking forward to. :)

US Photographers

Burrell Imaging cut-off dates

Burrell Imaging will be closed from 12 noon on Wednesday the 23rd of December and will reopen on Monday the 4th of January. Make sure you have all of your Direct Fulfilment orders approved and sent through to the lab before the 14th of December to ensure your customers receive their orders before the holidays.

For more detail be sure to check Burrell’s home page.


Australian Photographers

Nulab Cutoff dates

Nulab Professional Imaging will be closed Thursday 24th of December 2015 at 12pm and re-opening 8:30AM Wednesday 6th January 2016. Please plan accordingly for peak Holiday courier schedules and allow for plenty of time for parcel delivery.

The following dates are to be used as guides for ordering specific products & services. The dates listed are for Australian & NZ clients. Orders must be received by 11am AEST.

  • 10 DEC: Metallic prints with acrylic mounts. Any and all orders where shipping is provided by Australia Post (just to be sure).
  • 16 DEC: All prints with mounting. Canvas wraps. Fine art prints. Framed prints.
  • 18 DEC: Metallic prints.
  • 22 DEC: Lustre prints.

Nulab will continue to accept Fotomerchant submitted orders during the holiday season and will start reprinting on a first come, first serve basis once the lab re-opens in January. For a more detailed summary of Nulab’s hours of operation during the Christmas period you should visit: http://www.nulabgroup.com.au/EDMS/Y151201_Shutdown/index.html

Bond Cutoff dates

Bond will be closing their doors for the year at 5.30pm Wednesday the 23rd of December and resuming normal trading hours at 8.30am Monday the 11th of January. For a more detailed summary of Bond’s hours of operation during the Christmas period please refer to their online Holiday Trading Hours PDF: http://bondimaging.com.au/images/Holidays2016.pdf

The following dates are to be used as guides for ordering specific products & services.

  • 1 DEC: All Acrylic, Canvas Mounted products,
  • 3 DEC: All other mounted products
  • 10 DEC: Any and all orders where shipping is provided by Australia Post (just to be sure)
  • 18 DEC: Lustre and Metallic prints.

If you are uncertain please phone (03) 9429 1299 and talk to our Customer Service team. FINAL DESPATCH WILL BE Friday 18th DECEMBER FOR A Monday 21st DELIVERY.


Enjoy your break!

So there it is folks.. make sure you plan ahead, get your Direct Fulfilment orders approved early and have a fantastic holiday break!

The Fotomerchant Team

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Written by

Steve is Fotomerchant's head customer support guy. We call him 'sherpa'.